Shipping policy
We ship Revii gummies worldwide from Seattle, Washington, USA.
PROCESSING TIME
Orders are processed within 1–2 business days (Monday–Friday, excluding US holidays). Orders placed after 2 PM Pacific ship the next business day. You will receive a confirmation email with tracking once your order ships.
DELIVERY ESTIMATES AND RATES
- United States: 5–10 business days. Calculated at checkout.
- Canada: 7–14 business days. Calculated at checkout.
- International: 10–21 business days. Calculated at checkout.
Delivery times are estimates and are not guaranteed. Carrier delays, weather, holidays, and customs can add time.
CUSTOMS, DUTIES, AND IMPORT RULES
International orders may be charged import duties, taxes, and customs fees when they reach your country. These charges are your responsibility and are not included in our prices or shipping fees.
Rules for importing dietary supplements vary by country. Please check your local regulations before ordering. We cannot refund orders that are refused, returned, or seized by customs, and we may decline orders to countries where we cannot ship supplements.
HEAT AND STORAGE
Gummies can soften in high heat. Please bring packages inside promptly.
ADDRESS ACCURACY
Please double-check your shipping address at checkout. We are not responsible for orders sent to an incorrect address provided by the customer. If a package is returned to us, we can reship it once you pay the new shipping cost.
LOST OR STOLEN PACKAGES
If tracking shows delivered but you cannot find your package, check with neighbors and your local post office, then contact us within 14 days of the delivery date. We will work with the carrier to help resolve it.
DAMAGED IN TRANSIT
If your order arrives damaged, email supportrevii@gmail.com within 14 days of delivery with photos. We will replace it at no cost.
QUESTIONS
Contact us at supportrevii@gmail.com.